Applications using automatic speech recognition

Computer Science
Status: yes
Patent: 8942981;6101241;6205428;6208965;6137863;6400805;US20150154956A1(pending);8682665;10382624;6377922;CA2235376;6141661;EP0848536B1;6061654;7937260;9286887;7630899

About This Innovation

Brown invented several computer uses for automated speech recognition, including a Natural Language Call Router, and developed data collection methods using automatic speech recognition (ASR). She is the 1st black woman to earn a PhD in applied mathematics/Computer Science from Harvard and is also a classically trained pianist. Brown holds 16 patents.

The Invention

Natural language call router; Telephone-based speech recognition for data collection; Confusion set-based method & apparatus for processing a predetermined arrangement of indexed identifiers; Method & apparatus for performing a name aquisition based on speech recognition; Statistical database corrections of alphanumeric account numbers for speech recognition & touch-tone recognition; Auto-tagger that learns; Concise dynamic grammar using N-Best selection; Bridge for non-voice communications user interface to voice enabled interactive voice response system; Distributed recognition system having multiple prompt-specific & response-specific speech recognizer; Method & apparatus for performing a grammar-pruning operation; system & method of recognizing letters and numbers by either speech or touch tone recognition utilizing constrained confusion matricies

Key Information

Category:
Computer Science

Completion Status:
yes

Patent Number:
8942981;6101241;6205428;6208965;6137863;6400805;US20150154956A1(pending);8682665;10382624;6377922;CA2235376;6141661;EP0848536B1;6061654;7937260;9286887;7630899

Co-Inventor:
Veronica Klein; Susan J. Boyce; Lynn Shapiro Brotman; Randy G. Goldberg; Edward D. Haszto; Stephen M. Marcus; Richard R. Rosinski; William R. Wetzel; Piyush C. Modi; Benjamin J. Stone;Janardhan P. Reddy;Richard M. Sachs;

Patent Information

Patent Number: 8942981;6101241;6205428;6208965;6137863;6400805;US20150154956A1(pending);8682665;10382624;6377922;CA2235376;6141661;EP0848536B1;6061654;7937260;9286887;7630899

Technical Specifications

Natural language call router; Telephone-based speech recognition for data collection; Confusion set-based method & apparatus for processing a predetermined arrangement of indexed identifiers; Method & apparatus for performing a name aquisition based on speech recognition; Statistical database corrections of alphanumeric account numbers for speech recognition & touch-tone recognition; Auto-tagger that learns; Concise dynamic grammar using N-Best selection; Bridge for non-voice communications user interface to voice enabled interactive voice response system; Distributed recognition system having multiple prompt-specific & response-specific speech recognizer; Method & apparatus for performing a grammar-pruning operation; system & method of recognizing letters and numbers by either speech or touch tone recognition utilizing constrained confusion matricies

Collaboration

Co-Inventor: Veronica Klein; Susan J. Boyce; Lynn Shapiro Brotman; Randy G. Goldberg; Edward D. Haszto; Stephen M. Marcus; Richard R. Rosinski; William R. Wetzel; Piyush C. Modi; Benjamin J. Stone;Janardhan P. Reddy;Richard M. Sachs;